Our textile collections are made with surplus fabrics from Portuguese factories, in order to avoid waste.

We work preferably with ecological fabrics, with organic or sustainable fibers.

Our suppliers are proudly eco-responsible, using as little plastic as possible.

We invest in our brand and our planet.

Those who know us know that we are blown away by your content, so don't hold back, you can bombard us with photos using our products!

To have the opportunity to appear on our social networks, you must:

- Follow us on Instagram @tatasconcept

- Publish photographs with Tata's Concept products

- Tag us in the photos @tatasconcept and use #tatasconcept

Don't miss all our launches, partnerships, news, and much more:

Instagram: @tatasconcept

Facebook: @tatasconcept

If you still have questions, send us a message! We're happy to help :)

Information provided in the descriptions of each product.

Delivery or collection in person (Oeiras area)

We mainly collaborate with CTT Expresso services, however we may use other carriers.

We will start processing your order immediately, so we cannot cancel it after payment confirmation. However, you can send an email to change an item of equal or greater value, change details or modify the delivery address.

Once you place your order, we will send you an email with all the information about your order. Once your order is processed and delivered to CTT/carrier, you will receive a tracking code that allows you to track your order.

If you have any questions, you can always send an email to info@tatasconcept.pt

We accept payment by credit/debit cards, Apple Pay, PayPal, Mbway and Multibanco.

All transactions are encrypted for your security.

To apply a discount coupon in our online store, follow these steps:

- After completing your cart, select “Finalize purchase”

- Enter your coupon in “Discount code”.

- The discount will be applied automatically.

- You can only use one discount code.

If you receive an email asking you to provide card details or other personal information, please note that this is not from Tata's Concept. The same applies to Instagram and/or Facebook accounts.

Whenever you have any questions, you can contact us through our social networks, or through our email: info@tatasconcept.pt

If the customer is not satisfied with the product purchased, he/she has, in accordance with Decree-Law No. 24/2014, of February 14, 14 consecutive days to exchange/return it after receiving it.

The exchange/return will only be made if:

• the products have not been used or washed and maintain their original characteristics;
• are complete (e.g. poncho with matching belt)
• The products have not been used and maintain the original brand identification label;
• After receiving the item, if it is not in accordance with the above, the exchange/return will not be made;
• Shipping costs inherent to exchanges/returns are the responsibility of each customer;
• Tata's Concept is not responsible for shipments made by customers, so we always suggest using registered mail to make any exchange/return.

The exchange/return must be made via email to info@tatasconcept.pt and follow the steps below:

• Send an email with the order number, the item you wish to exchange or return and, if you wish to exchange, which item you wish to receive and the size selected;
• Place the item in its original box, making sure it is well packaged;
• Shipping of the item to the address provided by email (the cost of shipping will be borne by the customer).
• After receiving and analyzing the product, the refund will be made via bank transfer or another method to be agreed; To do so, you will receive an email confirming the exchange/return request, as well as a signed credit note that you must send in response to the same email. After receiving the duly signed credit note, the refund will be made.

Items that are damaged due to misuse or care cannot be exchanged or returned (e.g. scratched, bitten or dirty);

Upon receipt of the item in question, it will be assessed and the exchange/return will only be made if the conditions described above are met.

The customer will be informed via email within a maximum period of three days after receiving the item to be exchanged/returned, whether the exchange/return request will be approved. If approved, and if the new item has a different value, the customer will receive, by email, the bank details to proceed with payment of the difference in value, plus shipping costs. After receiving proof of payment, the new order will be sent within 1 to 3 working days.

The exchange may be made for another item of another size or another model, however, it must be made for an item of equal value to the superior item, and which is in stock.

No exchanges or returns are made for personalized items.

If the order is sent outside the European Union, customs fees may apply.